ENIGMA Apartments – Hurghada
Effective from: 6 July 2026
1. Service Provider Details
Company name: ENIGMA FINANCE Tanácsadó és Közvetítő Kft.
Registered office: 1026 Budapest, Orsó utca 47, Ground Floor 2/A, Hungary
Company registration number: 01-09-993991
Tax number: 24173760-2-41
Email: info@enigmaapartments.hu
Website: www.enigmaapartments.hu
Place of service: Hurghada, Egypt
2. Scope of the Service
ENIGMA Apartments provides short-term accommodation in its apartments located in Hurghada.
The Service Provider is not a tour operator and does not provide package holidays.
3. Formation of the Contract
The contract is concluded when the booking has been confirmed and the booking charge has been paid.
By making a booking, the Guest accepts:
- these General Terms and Conditions;
- the Booking and Cancellation Policy;
- the House Rules;
- the Privacy Notice.
4. Payment Terms
The applicable payment terms are set out in the Booking and Cancellation Policy.
5. Services Included
The accommodation charge covers the use of the accommodation only.
The accommodation charge does not include:
- flights;
- visa fees;
- transfers;
- travel insurance;
- trip cancellation insurance;
- optional activities and excursions;
- any other services not expressly specified as included.
6. Entry Requirements
The Guest is solely responsible for:
- holding a valid passport;
- obtaining the required Egyptian visa;
- complying with the current entry requirements.
7. Limitation of Liability
The Service Provider is not liable for:
- flight delays or cancellations;
- errors or omissions by airlines or travel agencies;
- weather conditions;
- damage caused by third parties;
- lost or stolen valuables;
- temporary interruptions to internet, water or electricity services.
8. Force Majeure
The Service Provider is not liable for any loss or damage resulting from war, terrorist acts, epidemics, airspace closures, natural disasters or any other event beyond the reasonable control of the parties.
9. Complaints
Complaints may be submitted by email to:
The Service Provider will respond to complaints as soon as reasonably possible and no later than 30 days after receipt.
10. Governing Law
The legal relationship between the parties is governed by Hungarian law, taking into account that the service is provided in Egypt.
By confirming the booking, the Guest acknowledges that they have read, understood and accepted these General Terms and Conditions.
